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customer satisfaction

Customer Feedback
customer experience

Sales Tips: Honest Customer Feedback is the Cure for Insanity

Guest post from Primary Intelligence, CCS® Partner It’s been said that insanity is doing the same thing over and over again and expecting different results. This is...

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customer experience

Sales Tips: 4 Ways to Convert One-time Buyers into Lifetime Customers

By ShaDrena Simon, Inbound Marketing Expert for Yokel Local While bringing in new customers is an important part of business, the latest numbers suggest...

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customer satisfaction
customer satisfaction

Sales Tips: Stop Measuring Customer Satisfaction

By Connie Schlosberg, Primary Intelligence We recently worked with a company trying to fix their high customer attrition rate with annual customer satisfaction surveys. Their...

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