Sales Tips: 5 Steps Salespeople Must Take to Regain Lost Trust of Customers

Guest Post by Evie Cooper, Business Blogger It doesn’t matter how careful you are – the world is full of variables, and you’ll inevitably encounter a situation where a customer distrusts

Sales Tips: Selling Bigger and Better through Personalized Customer Experience

Guest post courtesy of Yana Milcheva, Marketing, Talkative In the past decade, shopping has been completely redefined by the opportunities for improved connection between businesses and customers. Today, in exchange for their

Sales Tips: Three Questions to Predict if Your Customer Will Renew

Courtesy of Primary Intelligence, a CustomerCentric Selling® Partner Building a strong customer base is a game of inches, as the football analogy goes. To sell the deal, you have to find the

Sales Tips: Honest Customer Feedback is the Cure for Insanity

Guest post from Primary Intelligence, CCS® Partner It's been said that insanity is doing the same thing over and over again and expecting different results. This is obviously a cultural rather than

Sales Tips: Stop Measuring Customer Satisfaction

By Connie Schlosberg, Primary Intelligence We recently worked with a company trying to fix their high customer attrition rate with annual customer satisfaction surveys. Their survey project was successful. Fixing the attrition rate was