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Sales Tips: A Strong Qualifier for Proposals

Sales Tips: A Strong Qualifier for Proposals By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company When asked in a word to describe the difference between A Players

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Customer Centric Selling
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Sales Tips: A Better Way to Gather CX Feedback

Sales Tips: A Better Way to Gather CX Feedback By Connie Schlosberg, Primary Intelligence When collecting feedback from our customers, we know we need to get the sincerest input from them if

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Sales Tips: 4 Tips to Maximize Email ROI and Improve Business Development

Sales Tips: 4 Tips to Maximize Email ROI and Improve Business Development Unless you enjoy a dedicated marketing team to gather customer data on your behalf, we must collect that information

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Sales Tips: The Different Types of Questions to Ask at High and Low Levels

Sales Tips: The Different Types of Questions to Ask at High and Low Levels By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company I believe superior salespeople are

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Sales Tips: Avoid No Decisions by Answering “What’s in it for me?”

Sales Tips: Avoid No Decisions by Answering "What's in it for me?" By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company No decision is a terrible outcome for

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Sales Tips: How B2B Companies Are Increasing Revenue

By Connie Schlosberg, Primary Intelligence, a CCS® Partner Primary Intelligence conducted research on ways in which B2B sales, marketing, and product leaders are understanding their customers better and closing more deals. We

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Sales Tips: “Winging It” Yields Poor Results

Sales Tips: "Winging It" Yields Poor Results By John Holland, Chief Content Officer, CustomerCentric Selling® The recent CCS® Index showed that 53% of sellers are guilty of “winging” sales calls. Most everyone

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Sales Tips: 3 Tips for Communicating with B2B Customers

Sales Tips: 3 Tips for Communicating with B2B Customers By Connie Schlosberg, Primary Intelligence Communication is a key theme in customer experience, also known as CX. Yet some organizations still believe it’s scary

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sales tips for negotiations
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Sales Tips: 5 Tips for Handling Negotiations (and Saying NO)

By John Holland, Chief Content Officer, CustomerCentric Selling® Years ago I met someone that personified everything that was wrong with salespeople. Bill was aggressive, manipulative and a high pressure closer as

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