Frank Visgatis, President & Chief Operating Officer, CustomerCentric Selling® – The Sales Training Company

sales tips for coachingButch Harmon.

Hank Haney.
Sean Foley.

Do you know what these three people have in common?

They were all hired by Tiger Woods, possibly the greatest golfer of all time, to coach him. That’s right, even the best in the world rely on coaching and guidance from objective third parties to keep them on track, tweak their form when necessary and help them maximize the impact of their practice sessions.

So, my question to you is this: Who is looking at your “sales swing?”

Do you have someone who can provide you with consistent reminders, feedback and instruction or are you navigating the hazards of the selling world on your own?
Ideally your sales coach is the person that you report to. However, too often, while sales managers would like to help by carving out time to role play, conduct skill development exercises and help fill in the blanks when information or training you’ve received already hits a bump in the road, the realities of every day life and work can sidetrack the best of intentions. Trying to coordinate schedules, plan around actual customer calls, or even the coach’s ability to properly execute can all be challenges.

At CustomerCentric Selling®, we have always championed the importance of the sales manager in the implementation of sales process. In fact, we currently offer a free, one-day Sales Process Management™ sales training workshop, twice per year, that is open to anyone that has attended the full CCS® sales training workshop. Even with that, travel is required and the dates are fixed so, as a result, we have only scratched the surface of the audience that could truly benefit from this service.

So, what’s the solution?

I’m pleased to let you know that we now offer My CCS® Coach, a SaaS-based coaching reinforcement tool that is available to any CCS® alumni (at no charge!) for the first 30 days of access.

My CCS® Coach delivers on-demand, just-in-time, situation-specific learning and reinforcement for salespeople and sales managers. No more juggling to coordinate your schedule with your manager, remembering to log into a fixed schedule webinar or trying to justify a trip to Denver or Boston for a sales training workshop.

If you’ve been through CustomerCentric Selling® in the past and would like take advantage of this value-add service, please check out My CCS® Coach! If you will be going through the training in the near future, this will be integrated directly into your learning experience.

Tiger Woods understands the value of having a coach on call. Don’t you, as a sales professional, deserve the same?

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