Guest Post by Evie Cooper, Business Blogger It doesn’t matter how careful you are – the world is full of variables, and you’ll inevitably encounter a situation where a customer distrusts
Guest post courtesy of Yana Milcheva, Marketing, Talkative In the past decade, shopping has been completely redefined by the opportunities for improved connection between businesses and customers. Today, in exchange for their
Courtesy of Primary Intelligence, a CustomerCentric Selling® Partner Building a strong customer base is a game of inches, as the football analogy goes. To sell the deal, you have to find the
Guest post from Primary Intelligence, CCS® Partner It's been said that insanity is doing the same thing over and over again and expecting different results. This is obviously a cultural rather than
By ShaDrena Simon, Inbound Marketing Expert for Yokel Local While bringing in new customers is an important part of business, the latest numbers suggest that retainingcustomers is even more valuable to today’s companies.
By Connie Schlosberg, Primary Intelligence We recently worked with a company trying to fix their high customer attrition rate with annual customer satisfaction surveys. Their survey project was successful. Fixing the attrition rate was